Orders & Deposits
A $70.00 non-refundable deposit is required to secure all custom and event floral orders. Deposits must be received within two (2) hours of booking confirmation. Orders are not considered confirmed until the deposit has been successfully processed. The deposit must be sent to lynneflorals@gmail.com.
Final Payment
The remaining balance is due prior to pickup or delivery, unless otherwise arranged. Orders not paid in full by the agreed time may be subject to cancellation. Cash or e-transfer is accepted.
Cancellations & Modifications
Due to the bespoke nature of our floral designs and the preparation involved, all deposits are non-refundable. Any requests for changes must be submitted promptly and are subject to availability. Once a deposit is received, cancellations will result in forfeiture of the deposit.
Pickup & Delivery
Clients are responsible for providing accurate pickup or delivery details. Missed pickups or incorrect information may result in additional fees or order cancellation without refund.
Flower Care & Product Disclaimer
Fresh flowers are natural, perishable products, and their lifespan varies depending on the flower variety, weather conditions, transportation, handling, and the care they receive after pickup or delivery. All arrangements are carefully inspected before leaving our studio to ensure they meet our quality standards. Once an order has been picked up or delivered, Lynne Florals is not responsible for deterioration caused by improper care, extreme temperatures, transportation after pickup, or other factors beyond our control. To help your flowers last as long as possible, please follow the care instructions provided. We do not guarantee a specific vase life, as each flower variety has a naturally different lifespan. Any concerns regarding the condition of your flowers upon receipt must be reported within 24 hours of pickup or delivery and include clear photos of the arrangement. Requests made after 24 hours may not be eligible for a replacement, store credit, or refund.
